We value 'innovation through knowledge' and incentivise our technical team every three months to broaden their skills by participating in world-leading partner training programmes.
Great service on a personal level is at the heart of our business. We build long-term trusted relationships with our clients where contracts are minimised and high service levels determine longevity.
Our NETCARE system support service is a big part of our 98+% customer retention rate. Customers with our NETCARE CloudFLEX service benefit from a fully managed and supported cloud infrastructure with ongoing pro-active monitoring, technical support and strategic advice.
Now in our 21st year, Netmetix is a very different company to when we first opened our doors in 2001. We have evolved to meet the constantly changing needs of our clients and the COVID-19 crisis has clearly demonstrated how the right technology can be the difference between thriving and merely surviving, or in some cases not surviving.
We’re extremely proud of our 100% client retention during what has been a challenging period, underpinned by 11 years of Microsoft Azure expertise and seven Microsoft Gold accreditations. This provides us with the credibility to be considered for mission-critical cloud migrations and implementations.