We value 'innovation through knowledge' and incentivise our technical team every three months to broaden their skills by participating in world-leading partner training programmes.
Great service on a personal level is at the heart of our business. We build long-term trusted relationships with our clients where contracts are minimised and high service levels determine longevity.
The NETCARE system support service is a big part of our 98% customer retention rate. All customers benefit from ongoing pro-active monitoring, technical support and troubleshooting advice.
As we approach our 20th anniversary Netmetix is a very different company to when we first opened our doors. We have evolved to meet the constantly changing needs of our clients and the COVID-19 crisis has clearly demonstrated how the right technology can be the difference between thriving and merely surviving, or in some cases not surviving.
We’re proud of our 98% client retention rate that's underpinned by 10 years of Microsoft Azure expertise and seven Microsoft Gold accreditations. This provides us with the credibility to be considered for mission-critical cloud migrations and implementations.