We value 'innovation through knowledge' and incentivise our technical team every three months to broaden their skills by participating in world-leading partner training programmes.
Great service on a personal level is at the heart of our business. We build long-term trusted relationships with our clients where contracts are minimised and high service levels determine longevity.
The NETCARE system support service is a big part of our 98% customer retention rate. All customers benefit from ongoing pro-active monitoring, technical support and troubleshooting advice.
Netmetix provides outstanding technical solutions by ensuring we stay at the cutting edge of cloud technologies, particularly Microsoft Azure. Our reputation continues to grow within our client and partner base, and our position of ‘Azure Partner of Choice’ by leading specialist IT providers also endorses this.
Our seven Microsoft Gold competencies are an essential part of our service, underpinned by our emphasis on the development of technical staff, whether they join Netmetix as an apprentice or qualified consultant.
Microsoft Azure continues to develop at pace, and our focus on education and training means that we can provide leadership and value in the market.
As we approach our 20thanniversary Netmetix is a very different company to when we first opened our doors. We have evolved to meet the constantly changing needs of our clients and the COVID-19 crisis has clearly demonstrated how the right technology can be the difference between thriving and merely surviving, or in some cases not surviving.
We’re proud of our 98% client retention rate that's underpinned by 10 years of Microsoft Azure expertise and seven Microsoft Gold accreditations. This provides us with the credibility to be considered for mission-critical cloud migrations and implementations.
Our professional and managed services are as relevant to SMEs as they are to large corporates or public sector organisations. We deliver, and continue to manage and support, complex solutions either directly or through major UK partners.
Our direct services to clients provide the benefits of Microsoft Azure with the management and support of a leading Microsoft partner focused on client satisfaction.
These solutions include implementing vehicle management systems worldwide for an ISV partner and migrating, deploying and supporting a client's market-leading CAD solution throughout the UK.
If you can see the benefits of Azure and are looking for a trusted partner, please contact me.