Next in the Employee Highlight Hot seat is Tony Caesar.
Head of Sales
My role is to create, develop and implement the company’s sales plans.
This includes identifying products and services for both our existing and also new clients as well as identifying new markets and creating services for these.
New business is the main challenge – but the most rewarding.
Since February 2020 – so just 6 weeks before lockdown #1!
Not knowing a lockdown was imminent, I was fortunate to have managed to visit our major partners (as well as a number of clients) before the 23rd March!
The brief to take our company from an outstanding supplier with 100+ SMEs, to a niche provider for mid-sized/Enterprise clients in both the public and private sector.
That we were able to immediately move all our clients to remote working at no cost. The spike in calls to our help desk in late March was for advice and guidance – not faults or issues. All our clients have had the capability of remote working using Microsoft Azure, but hadn’t moved their entire workforce to remote working.
Going back nearly 10 years, Netmetix were pioneers with cloud technologies when we implemented our first Azure solution. This deep knowledge has meant that lockdown allowed us to develop some outstanding services to match with the digital acceleration that COVID demanded. During lockdown we became Government G Cloud accredited, we revamped our website, launched our ‘CAD in the Cloud’ solution, helped migrate a significant number of large enterprises into Azure through our partner network – and still continued to provide an outstanding service to our existing direct clients.
There’s quite a long list, but from a professional perspective, it’s the restriction on travel and meetings. For decades my working life has been face-to-face client meetings – often 4 days a week. I miss the train trips to London – honest!
New business is all about trust – it’s been challenging to create this via Teams – but it is possible if not ideal. Whilst we have attracted new clients over the last 6 months or so, much of the growth in our services has been through our partners – where that trust already existed and has been built on. Significant new business from new clients really benefit from those face to face meetings I think.
Integrity is advice that was drummed into me early in my sales career. If that is your guiding principal, you won’t go far wrong… oh, and when things go wrong (and they will), the measure is how you react and fix it.
To contact Tony for all things sales related drop him an email at email@example.com
Our team have been working hard over lockdown, so now they’re allowed out of their houses and back into the office, we would like to introduce you to them. Our first employee we had a chat with was Greig Schofield.
I am responsible for all technical output of the organisation and maintaining the highest quality of service and delivery for our client base. I also ensure we are innovative and strategic in our product and service selection and delivery.
I joined Netmetix in the summer of 2012.
We have a great team and work with great products. We also have the flexibility and mobility to choose the best of breed technologies and bring them to market quickly.
It hasn’t been a particularly positive experience for me, but it’s been nice to spend more time at home with less travelling and to have more contact with my family on a day to day basis. I’m also grateful for the opportunity to work from home, without losing money or fear of being furloughed. It’s definitely been a positive time for Netmetix as we have remained very productive whilst working very differently.
It was frustrating that there has been so much seemingly available time, but with very little to do. There was also the worry and concern over family members who are key workers and the general stress and fear of the pandemic. I was also concerned for the mental health and wellbeing of my children as they have been largely isolated over this time.
If its work related, allocate time accordingly and close Outlook! (now I’m also considering closing Teams too 😊 ) and also do not use Outlook like a task list. Doing those two simple things, makes me far more productive and organised during the day.
Find out more about Netmetix and our employees here.